At bymimis.com, we strive to ensure customer satisfaction. If you are not completely happy with your purchase, please review our refund and exchange policy below.

1. Eligibility for Refunds & Exchanges

We accept refunds and exchanges under the following conditions:

• The item must be unused, in its original packaging, and in the same condition as received.

• Requests must be made within [X] days of receiving your order.

• Certain items (such as personalized, final sale, or hygiene-related products) may not be eligible for returns or exchanges.

2. Refund Policy

• Refunds will be issued to the original payment method within [X] business days after approval.

• Shipping costs are non-refundable, unless the return is due to an error on our part (e.g., wrong or defective item).

• If your refund is delayed, check with your bank or payment provider, as processing times may vary.

3. Exchange Policy

• Exchanges are only available for defective, damaged, or incorrect items.

• If you need a different size or color, you must return the original item and place a new order.

• Replacement items will be shipped after we receive and inspect the returned product.

4. How to Request a Refund or Exchange

To initiate a refund or exchange:

1. Contact Us at [Insert Email] with your order number and a brief reason for the request.

2. Ship the Item back to our return address (provided upon approval). Customers are responsible for return shipping costs unless the item was incorrect or damaged.

3. Receive Your Refund or Exchange after we process your return.

5. Exceptions

The following items are not eligible for return or exchange:

• Sale items, gift cards, and downloadable products.

• Personalized or custom-made products.

• Items that have been worn, washed, or altered.

6. Contact Us

For any questions or concerns, reach out to us at:

Email: [Insert Email]

Website: bymimis.com